Thank you for visiting and shopping at BAF care

Domestic Shipping Policy/Shipment processing time

1. All orders are processed within 5-10 business days
2. Orders are not shipped or delivered on weekends or holidays.
3. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
4. Please allow additional days in transit for delivery.
5. If there will be a significant delay in the shipment of your order, we will contact you.

Shipping rates & delivery estimates

Shipping Via Canada Post

Shipping charges for your order will be a flat rate of $15.00 CAD. Free shipping on orders $100.00 CAD or up.

DOMESTIC (in Canada)

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number should be active within 24 hours.

Customs, Duties and Taxes

BAF care is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

BAF care is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Canada.

Returns Policy

Visit our Return & Refund Policy for detailed information about options and procedures for returning your order.